Privacy Policy

Last updated:

October 16, 2025

Last Updated: Dec 16th 2025

UGC Engineer (“we,” “our,” or “us”) is owned and operated by Playkit LLC.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the UGC Engineer website, course, and related services (the “Services”).

By using the Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide

This may include:

  • Name

  • Email address

  • Payment and billing details (processed by third-party providers)

  • Account login information

  • Course submissions, feedback, or communications

  • Any information you voluntarily provide to us

Information Collected Automatically

When you use the Services, we may collect:

  • IP address

  • Device type, browser type, and operating system

  • Pages visited and time spent on the platform

  • Referring URLs and usage behavior

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and operate the Services

  • Grant access to course materials

  • Process payments and manage subscriptions

  • Communicate updates, support messages, and administrative notices

  • Improve course content, user experience, and performance

  • Analyze usage and trends

  • Prevent fraud, abuse, or unauthorized access

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Analyze site traffic and performance

  • Improve functionality and user experience

You can control or disable cookies through your browser settings, though some features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers (payment processors, analytics tools, email platforms) solely to operate the Services

  • Legal authorities if required by law or to protect our rights

  • Business partners only when necessary to deliver the Services

All third parties are required to handle data securely and in accordance with applicable laws.

5. Payment Information

Payment details are processed by third-party payment processors (e.g., Stripe).

We do not store full credit card numbers or sensitive payment data on our servers.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Fulfill legal, accounting, or contractual obligations

  • Enforce our Terms & Conditions

You may request deletion of your data subject to legal requirements.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails (unsubscribe links included)

  • Request data portability where applicable

To make a request, contact us at hello@ugcengineer.com.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links & Tools

The Services may contain links to third-party websites or tools.

We are not responsible for the privacy practices or content of those third parties. Use them at your own discretion.

10. Children’s Privacy

UGC Engineer is not intended for individuals under 18.

We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. International Users

If you access the Services from outside the United States, you understand that your data may be processed and stored in the U.S. or other jurisdictions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: hello@ugcengineer.com
Owner: Playkit LLC